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Mi Favorita · Madrid
Frequently asked questions
Opening hours, how to find us, the fitting, shipping and returns, at a glance.
The shop
Where is Mi Favorita?
At Calle de Felipe V, 2, 28013 Madrid, right next to the Teatro Real. From Plaza de Ópera, it is the street that goes round the theatre on the right. Ópera metro station; the nearest car park is Plaza de Oriente. How to get here.
What are the opening hours?
Monday, 5:00 to 8:30 pm. Tuesday to Saturday, 10:30 am to 2:00 pm and 5:00 to 8:30 pm. Closed on Sundays and national holidays.
Do I need an appointment to buy?
No. You can come in whenever you like to buy; only the pointe shoe fitting is by appointment.
What do you sell?
Classical ballet only: pointe shoes, soft ballet shoes, leotards, our own rehearsal skirts, tights, leg warmers and warm-ups, accessories, boys’ dancewear and gift cards. And made-to-order girls’ tutus. Dancewear and accessories.
Which pointe shoe brands do you stock?
R-Class, So Dança, Dansez-Vous, Wear Moi, Freed of London and Grishko.
And dancewear?
Ballet Rosa, Wear Moi, Intermezzo, Tatiana Dancewear, Dansez-Vous, Pridance, So Dança, Grishko, Calatea, Brava Ballerina and Dave Dance. We are official retailers of every brand we sell.
Do you have dancewear for boys and men?
Yes: class wear, shorts and warm-ups, in boys’ and men’s sizes, including large sizes.
Do you make tutus to order?
Yes, girls’ tutus made to order: you choose the colours and we find the fabrics. The price depends on the fabric.
Do you do alterations or costume hire?
No: we don’t do alterations or costume hire.
Do you have gift cards?
Yes. Ask us on WhatsApp and we will tell you how they work.
The pointe shoe fitting
What is a pointe shoe fitting?
A pointe shoe try-on with advice: we look at your foot, you try several models and you choose calmly. Pointe shoes and fitting.
How much does it cost and how long does it take?
It is free and takes about 20 minutes per person.
How do I book?
On the booking page you choose the type of appointment, the day and the time. When you send it, WhatsApp opens with your booking written out, and we confirm it there. Book a fitting.
Do I need to bring anything?
No. It helps to know whether your teacher lets you wear toe pads, because that changes the size.
Do children have to come with an adult?
It is not compulsory, but we recommend it: children are best accompanied by a parent or guardian.
Can I come with my teacher?
Yes, and it is a good idea. We advise you throughout the fitting, but someone who has already worked with you knows your feet, your technique and what you need, and their opinion helps you choose better. If they can’t come, bring their advice.
What if I can’t make my appointment?
Let us know 24 hours in advance, on WhatsApp or by phone.
Do you sew the ribbons on?
We don’t sew them on, but if you have any questions we can guide you.
Orders and shipping
Do you ship?
Only to mainland Spain, with Nacex: €8.98 up to 2 kg, 72 hours at most.
How do I order and pay?
On WhatsApp, and you pay by Bizum or bank transfer. You can also order and collect in the shop. Online shop.
Can I return something?
For orders shipped to you, you have 14 calendar days from delivery; you pay for the return shipping. In the shop we only exchange or repair items with a defect. Shipping and returns.
How can I contact you?
WhatsApp 680 866 281, phone 915 42 58 44 or email hola@mifavorita.es.